Did you know that integrating tablet POS into your day-to-day processes will increase operational efficiencies, boost sales, and optimize the customer experience? Leveraging tablet POS technology offers several benefits to your staff, customers, and restaurant.
Here’s what a tablet POS can do for your restaurant:
1. Obtain More Orders With Ultimate Mobility
Your servers can submit orders from anywhere on the premises when equipped with a tablet POS. When your staff is not restricted to a fixed workstation at the counter, they can get out on the floor and do some line busting during busy periods. You won’t lose sales from customers walking out because they don’t want to put up with long wait times to order. You can also expand your dining area to include patio service in the summers, allowing you to send orders directly from those tables to the kitchen.
2. Offer an Intuitive User Experience and Seamless Integration with Your POS System
Any tablet POS solution you choose should have an intuitive user interface (UI). If you have a fixed-based POS, it should be the same on the tablet. This feature will reduce staff training time and costs, which can be significant in an industry with high turnover.
It’s also crucial for your tablet POS to integrate seamlessly with your existing POS system; otherwise, you won’t benefit from being able to optimize restaurant operations.
The operating system of the tablet can have an impact on the user experience. Android devices are typically hardier than commercial-grade iOS devices. However, iOS devices contribute to an upscale aesthetic. If you’re still in the process of making a decision about hardware, it would be best to choose a tablet POS that is compatible with both operating systems.
3. Expedite Orders and Reduce Order Errors
Taking orders tableside or line busting increases your restaurant’s speed of service. Customers don’t have to wait for the server to write the order down and carry it to the POS system to be entered. Orders taken tableside or while customers are waiting in line are sent directly to the kitchen queue for preparation.
Not only does tablet POS enable orders to be fulfilled faster, it also ensures they are fulfilled correctly. The chance of order entry error is greatly reduced because the order is entered directly into the mobile device in real-time and in front of the customer. No more lost or smudged paper tickets, illegible handwriting, or special requests forgotten between the table and POS system. This efficiency also reduces food waste from orders that get sent back to the kitchen because the order was misheard or entered into the POS system inaccurately. Getting the orders prepared correctly the first time is essential for customer satisfaction and retention.
4. Keep Working Even When the Internet Is Not
Don’t be at the mercy of your internet to complete sales. Interruptions to your internet connection can result in costly downtime and hundreds of dollars in lost sales if you do not deploy a tablet POS solution with an offline mode. A hybrid cloud-based POS software that is not dependent on an internet connection will ensure that restaurant operations, both front of house and back of house, continue to run seamlessly.
Regardless of whether you are connected to the internet or not, you will continue to uphold the high quality of customer service that your diners expect.
5. Scale Up as Your Restaurant Grows
Incorporating tablet POS in your restaurant allows you to scale as business grows. Tablet POS solutions are also extremely cost effective and versatile, empowering your restaurant to serve more customers and make more sales. As your restaurant grows, or during particularly busy seasons and periods, you can easily accommodate the demand by installing flexible tablet POS solutions capable of use in the hands of a server.
In addition to scaling up for seasonal demands, a tablet POS solution should be able to seamlessly integrate with the fixed-based POS system to provide centralized and comprehensive data and visibility related to other integrated services such as online ordering and loyalty programs. This ensures that the most up-to-date data is accessible no matter if your servers are using the POS system or the tablet.
Don’t Miss Out on the Benefits Tablet POS Can Offer Your Restaurant
The most successful restaurant owners are the ones that constantly keep an eye on the market and look for ways to continually improve their operation. Tablet POS is one of the most popular tools restaurant owners are leveraging to stay ahead of the competition, and for good reason. The right tablet POS not only offers you more convenience and efficiency, but it also improves profit margin as it allows you to “trim the fat” from the bottom line by improving employee productivity and increasing operational efficiency. By doing so, your restaurant passes along benefits to your customers, as employees now have more time to enhance the customer experience, which ultimately increases customer retention and generates more revenue.
Build an Entire Restaurant Ecosystem With Fully Integrated Revention Services
Work with an innovative restaurant technology provider that offers a fully integrated restaurant technology ecosystem. From POS systems to tablet POS to mobile and online ordering, loyalty and rewards, everything should work seamlessly together to streamline your operations, boost customer engagement and increase sales. Whether you operate one or multiple locations, gain more visibility to make more informed decisions with multi-unit reporting and management by tracking important KPIs from anywhere, with any device with Revention Management.
The experts at Revention keep a constant finger on the pulse of the industry, always looking for new ways to improve operations and increase profit. They know the restaurant business, and how to help you grow yours. To find out more about how tablets can enhance your existing point-of-sale,